FAQS


                       

How long does it take to ship?

All items in store take 2-7 business days to process. make sure to add processing time to your shipping time estimates.

Due to common factorsthat affect international shipping, such as weather delays, holidays and customs inspections, therefore we are unable to guarantee shipping times. Note:These are only estimates and above circumstances should be taken into consideration.


 Location Estimated Shipping Time
United States 23-35 days
Canada, Europe 23-45 days
Australia, New Zealand 23-45 days
Mexico, Central America, South America 30-60 days 

 

Can I change or cancel my order?

yes of course. If you would like to change or cancel your order, it is possible to do so, up until the time that your order has been shipped. When we have sent you out shipping confirmation, then we do not have the ability to ammend or to cancel  your order.

 

Do you deliver products Internationally?

Yes of course, sanctuarynine.com will deliver to your home wordwide.

How do I place an order?

Simply click on the item you wish to purchase, and there on you will be prompted until checkout. When we have received your order, its then processed accordingly and a tracking number will be issued to you. 

 

Where are my items coming from?

Although our fulfillment house is located in the Republic of Ireland, some of our
specialty items are located in other countries such as Australia,
Germany, United Kingdom and China.